Canada Post will restart operations on December 17 and begin the process of safely ramping up and stabilizing operations across the country. With a large, integrated network of processing plants, depots and post offices, stabilizing operations will take time and the company asks Canadians for their patience.
Parcels, Lettermail and Direct Marketing mail
- On a first-in, first-out basis, Canada Post will start working through the mail and parcels trapped in the system since the strike began on November 15, 2024.
- New commercial volumes will not be accepted into the network until Thursday, December 19.
- Service guarantees are suspended as the company ramps up operations.
- Canadians should expect delivery delays through the remainder of 2024 and into January 2025.
- Post office hours of operation may vary as the company works to stabilize operations.
International mail and parcels
- Canada Post will work to process a significant accumulation of international mail and parcels currently queued up to enter the postal system.
- Customers should expect delays into 2025.
- The postal system will start accepting new international mail on December 23.